1. Returns
Due to the nature of food products, we accept returns only under the following conditions:
The product received is damaged, expired, or incorrect.
The issue is reported within 2 days of receiving the order.
The item must be unused and in original packaging.
To request a return, please contact our support team at [your email] with:
Order ID
Clear photo of the product
Description of the issue
2. Refunds
Once your return is approved, we will process the refund:
Refunds will be issued to the original payment method.
Refunds may take 5-7 business days to reflect in your account.
Shipping charges (if any) are non-refundable.
3. Cancellations
Orders can be cancelled within 2 hours of placing them or before dispatch. After dispatch, cancellations are not possible.
4. No Refunds Will Be Provided If:
The product was opened, used, or tampered with.
The return request was made after 2 days of delivery.
You changed your mind after delivery without any product issue.