1. Use of the Website
By accessing and using the Assal Masala website, you agree to use the site only for lawful purposes. You must not misuse, alter, damage, or interfere with the functionality or content of the website. Unauthorized access or attempts to hack, extract data, or disrupt services are strictly prohibited. When placing orders, you agree to provide accurate, complete, and up-to-date information to help us process your request efficiently.
2. Products & Orders
All products listed on Assal Masala are subject to availability, and we reserve the right to limit quantities or cancel any order at our discretion. Product details, prices, and availability may change at any time without prior notice. Images displayed are for illustrative purposes only; actual packaging, color, or product design may vary depending on batch and stock updates.
3. Payments
We accept secure online payments through trusted third-party payment gateways. Orders will only be processed and confirmed after successful payment. For your safety, we do not store any of your card or payment details on our servers.
4. Shipping & Delivery
Delivery times depend on your location and product availability. While we strive to ship all orders promptly, Assal Masala is not responsible for any delays caused by courier services, natural events, or unforeseen circumstances. For more details on shipping timelines and process, please refer to our Shipping Policy.
5. Cancellations & Refunds
Orders can be cancelled within 2 hours of placement or before the dispatch process begins. Refunds are issued only in cases of damaged, expired, or incorrect products, as per our Refund Policy. We do not provide refunds for opened items or change-of-mind returns, especially with food products due to hygiene reasons.
6. Intellectual Property
All logos, content, designs, product names, and images on this website are the intellectual property of Assal Masala and are protected under copyright and trademark laws. No content may be copied, reproduced, or used commercially without our prior written consent.
7. Limitation of Liability
While we make every effort to provide high-quality products and accurate descriptions, Assal Masala shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products. We also recommend customers carefully review ingredients to avoid allergic reactions.
8. Third-Party Links
Our website may include links to external websites for your convenience. However, we are not responsible for the content, privacy practices, or services offered by those third-party sites. Accessing them is at your own risk.
9. Changes to Terms
Assal Masala reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page. Continued use of the website after such changes implies acceptance of the revised terms.